WheelCrazes Inc. (“WheelCrazes,” “we,” or “us”) respects your privacy and is committed to protecting it through compliance with this U.S. Privacy Policy (the “Policy”). This Policy explains the types of information we may collect when you visit our U.S. website at https://wheelcrazes.com and any mobile applications we offer in the U.S. (collectively, our “Website”), as well as how we collect, use, maintain, protect, and disclose that information.
This Policy applies only to visitors, users, bicycle buyers, and sellers located in the United States. If you are outside the U.S., a different WheelCrazes affiliate may operate the local website, and a separate privacy policy governs the handling of your personal information.
By using our Website, you agree to this Policy. If you do not agree, you must not use the Website or provide any personal information.
1. Children’s Privacy
Our Website is not intended for children under 18 years of age. We do not knowingly collect information from children under 18. If you are under 18, do not use our Website, register an account, make purchases, or provide personal information.
2. Collection of Personal Data
Personal information refers to data that identifies you, such as your name, email address, IP address, or any other information you provide voluntarily. Aggregated or anonymized data that cannot be linked to an individual is not considered personal information.
2.1 Passive Collection (Server Logs)
We automatically collect technical information when you visit our Website, including:
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Pages visited
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Date and time of access
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Data transferred
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Referral source
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Browser and operating system
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IP address (anonymized where required)
This helps ensure the proper functioning, stability, and security of our Website.
2.2 Information You Provide
You may voluntarily provide personal data when you:
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Register for an account
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Submit forms or customer support inquiries
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Buy or sell bicycles or services
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Subscribe to communications
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Post reviews or use public forums
2.3 Automatic Data Collection Technologies
We use technologies to track usage behavior, including:
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Pages visited and search queries
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Device, browser, and connection data
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IP address
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Location (when enabled)
This data helps us improve functionality, personalize your experience, and analyze usage patterns. You can opt out of some tracking features via browser settings or legal cookie preferences.
3. Hosting
Our Website is hosted by Amazon Web Services (AWS). Data may be processed on AWS servers, including U.S. servers. AWS is contractually bound to protect your data per this Policy.
More information: AWS Privacy Practices
4. Cookies & Tracking
4.1 Types of Cookies
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Session Cookies: Temporary, deleted when browser closes
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Persistent Cookies: Remain for future visits
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Flash Cookies / Local Storage: Saved settings and preferences
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Web Beacons: Track email opens and page interactions
Cookies enhance functionality, store preferences, and improve performance.
4.2 Managing Cookies
You can manage cookies via your browser. Disabling some cookies may affect Website functionality.
4.3 Third-Party Cookies
Third-party services (analytics, advertising) may place cookies. We do not control these cookies. You may opt out of interest-based advertising via the Digital Advertising Alliance.
5. How We Use & Disclose Your Information
5.1 Purposes of Use
We use collected information to:
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Present our Website and content
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Provide requested products or services
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Notify you about your account or transactions
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Fulfill contractual obligations
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Notify about Website updates or promotions
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Offer interactive Website features
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Send newsletters and marketing (if consented)
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Conduct other purposes with your consent
5.2 Disclosure of Information
We may share your information with:
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Subsidiaries and affiliates
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Contractors and service providers supporting our business
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Successors in case of mergers, acquisitions, or asset sales
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Legal authorities as required by law
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Fraud prevention and credit risk management
5.3 Your Choices
You may opt out of promotional sharing with third parties or marketing emails via the unsubscribe link or by contacting our privacy team. This does not apply to information collected due to product purchases, warranties, or service interactions.
6. Website Features & Digital Services
6.1 WhatsApp Business
You may contact us via WhatsApp Business. We store and use your contact details to process inquiries efficiently. Data is not shared with third parties except as described in WhatsApp’s Privacy Policy: WhatsApp Privacy
6.2 Portal Registration
You may register an account using a double opt-in process. Account data is stored while active and deleted per standard retention practices after closure, unless legally required. You may request account deletion anytime.
7. Single Sign-On (SSO)
7.1 Facebook Connect
You can register or log in using Facebook Connect. Facebook may receive your IP address and activity data. With consent, some data may be shared with Facebook to enhance your account experience. Consent can be revoked anytime.
More on Facebook privacy: Facebook Privacy